Online Reputation and Review Management
Plans & Pricing
| Features | Software Only | Single Location | Multi-Location |
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Number of stores or locations |
1 |
1 |
2+ |
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Online review management to generate positive testimonials |
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Done For You Service |
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Daily monitoring of review sites: Google, Facebook, & up to 150 other sites |
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Initial online brand reputation analysis |
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Setup, claim, and optimize review listings |
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Routing of negative reviews and consultation on responses |
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Monthly reporting on review response performance |
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Aggregate reporting for multiple locations |
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Monthly online brand reputation analysis |
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Monthly personal consultations |
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1 |
1 |
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Road map and document for review responses |
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Collect testimonials via customized "review funnel" landing pages and widgets |
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Segment positive vs. negative feedback to pre-empt negative reviews |
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Generate reviews on target major, local and industry sites (Google, Facebook, BBB, HomeAdvisor, etc.) |
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Guide customers with instructions and conversion triggers |
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Alerts sent when new reviews are published |
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Ability to customize email and text requests |
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Embed review collection widgets on website, social pages, etc. |
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Customize email and text message campaigns, templates, timing and sequence |
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Bulk upload list of customers for review requests (Account Manager) |
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Automatic posting of new testimonials to Facebook and/or Twitter |
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Stream reviews to your website |
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